PRIVACY POLICY Cl:k

Last updated November 16, 2024

This Privacy Notice for Blackdoll Limited (doing business as Cl:k) (‘we’, ‘us’, or ‘our’) describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘Services’), including when you:

Download and use our mobile application (Cl:k), or any other application of ours that links to this Privacy Notice.
Use Cl:k: a social networking platform to share photos, videos, messages and e-gifts.
Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello@clikapp.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. For details, use the table of contents below.

What personal information do we process? It depends on how you interact with us and the Services. See personal information you disclose to us.
Do we process sensitive information? We do not process sensitive personal information.
Do we collect information from third parties? We do not collect any information from third parties.
How do we process your information? To provide and improve the Services, communicate with you, ensure security, prevent fraud, comply with law, and with your consent. See how we process.
Sharing: We may share information in specific situations and with specific third parties. See sharing.
Safety: We use appropriate safeguards, but no method is 100% secure. See how we keep information safe.
Your rights: Depending on your location, you may have rights regarding your personal information. See your rights.
Exercise your rights: Visit clikapp.co.uk/#contact or contact us.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

names
phone numbers
usernames

Sensitive Information. We do not process sensitive information.

Payment Data

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Apple Pay and Google Pay. You may find their privacy notices here: Apple Pay and Google Pay.

Application Data

Geolocation Information. We may request access or permission to track location-based information from your mobile device.
Mobile Device Access. We may request access to certain features from your mobile device (camera, contacts, microphone, etc.).
Mobile Device Data. We automatically collect device and system information.
Push Notifications. We may request to send you push notifications.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information, such as IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

Like many businesses, we also collect information through cookies and similar technologies. See our Cookie Notice.

Log and Usage Data. Service-related, diagnostic, usage, and performance information.
Device Data. Information about your computer, phone, tablet, or other device.
Location Data. Information about your device’s location (precise or imprecise).

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

To facilitate account creation and authentication and manage user accounts.
To deliver and facilitate Services to the user.
To respond to inquiries and offer support.
To send administrative information.
To fulfil and manage orders.
To enable user-to-user communications.
To request feedback.
To send marketing and promotional communications (subject to preferences).
To deliver targeted advertising (see Cookie Notice).
To protect our Services (fraud monitoring and prevention).
To identify usage trends and improve Services.
To determine marketing effectiveness.
To save or protect an individual’s vital interest.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when necessary and with a valid legal basis.

EU/UK

Consent. You can withdraw consent at any time.
Performance of a Contract.
Legitimate Interests. For example: offers/discounts, personalised ads, analytics, marketing support, diagnosing problems, fraud prevention, and improving user experience.
Legal Obligations.
Vital Interests.

Canada

We may process with express or implied consent. In exceptional cases we may process without consent as permitted by law (e.g., fraud detection, subpoenas, emergencies).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We share information in specific situations and with specific third parties.

Service Categories

Advertising: Google AdSense
Cloud: Amazon Web Services (AWS)
Messaging: Firebase Cloud Messaging
Backup & Security: Amazon Glacier
Infrastructure: AWS, Cloud Functions for Firebase, GitHub Pages, Termly.io
Billing: Apple Pay, Android Pay
Auth: Firebase Authentication
Analytics: Google Ads, Google Analytics
Hosting: GoDaddy
Perf Monitoring: Grafana, Firebase Crash Reporting, Firebase Performance Monitoring
Testing: TestFlight

Situations

Business Transfers
Affiliates
Business Partners
Other Users (public content)

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services but are not affiliated with our Services.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies. Specific information is set out in our Cookie Notice.

Google Analytics

We may share information with Google Analytics. Opt-out options include the Google Analytics Opt-out, Ads Settings, and industry opt-outs such as NAI and mobile choice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary for the purposes set out in this Privacy Notice unless otherwise required by law. We do not keep personal information for longer than three (3) months past the termination of the user’s account.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organisational security measures. However, no electronic transmission or storage technology is 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect or market to children under 18 years of age, nor do we knowingly sell such personal information. If we learn of such collection, we will delete the data.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location (EEA, UK, Switzerland, Canada, and certain US states), you may have rights to access, rectify, erase, restrict, port, and object to processing; and to not be subject to automated decision-making.

Withdrawing Consent

You can withdraw consent at any time by contacting us.

Account Information

Log in to your account settings to review or update your information.
Upon termination, we will deactivate or delete your account from active databases, retaining some information where required by law.

See also our Cookie Notice for managing cookies.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals. If a standard is adopted, we will update this Notice.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Certain US residents may have specific rights.

Categories of Personal Information We Collect

Category	Examples	Collected
A. Identifiers	Names, addresses, phone, IP, email, account name	YES
B. Customer Records (CA)	Name, contact info, education, employment, financial info	YES
C. Protected characteristics	Gender, age, race, etc.	YES
D. Commercial information	Transactions, purchase history	YES
E. Biometric	Fingerprints, voiceprints	NO
F. Internet activity	Browsing/search history, interactions	YES
G. Geolocation	Device location	YES
H. Audio/electronic	Images, audio/video recordings	NO
I. Professional	Work history, qualifications	NO
J. Education	Student records	NO
K. Inferences	Profiles/preferences	NO
L. Sensitive	—	NO

Sources, Uses & Sharing

See sections 1, 2, and 4.

Your Rights

Know, access, correct, delete, copy, and non-discrimination.
Opt out of targeted advertising/sale/profiling via cookie preferences.

How to Exercise

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Australia & New Zealand

We collect and process personal information under the Australian Privacy Act 1988 and New Zealand Privacy Act 2020. You may request access/correction and lodge complaints with the relevant regulators.

Republic of South Africa

Contact the Information Regulator: enquiries@inforegulator.org.za; PAIAComplaints@inforegulator.org.za; POPIAComplaints@inforegulator.org.za.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. Updates will be indicated by the “Revised” date. Material changes may be notified via prominent notice or direct communication.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Blackdoll Limited
57 Marina Heights
Pearl Lane
Gillingham, Kent ME7 1FA
United Kingdom
Email: hello@clikapp.co.uk

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on applicable law, you may have the right to request access, correction, deletion, or to withdraw consent. To submit a request, visit clikapp.co.uk/#contact.

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